Find a property in Chester & Cheshire | Tenants

Stress-free moving

We understand moving can be one of the most stressful experiences of your life so we would like to make this move as easy and stress free as possible for you!

If you are looking for a property to rent, the first thing to do is register your contact details and requirements with us and we can keep you updated of any properties that might be suitable for you. When you see a property that you’d like to view, contact our office on 01244 760067 and we will arrange a convenient time for you to view. Don’t worry if you work office hours because we can be flexible with you.

Helping you secure your property with ease

Once you’ve found that perfect property, we will ask you to complete some referencing forms and we will ask you for identification including passport, driving licence, proof of address and sometime even bank statements, depending on your application. We use an out of office company to carry out your references and they will contact you for any further information they may need. If you have any questions or queries during this process, please do not hesitate to contact the office. Once we have received satisfactory references, we will confirm a move in date and ask you for cleared funds of the deposit and first months rent by your move in date at the latest. Failure to provide this will delay your move in date.

Move in day made easy

On your move in day…. An inventory would have been carried out of the property, the Tenancy Agreement drawn up, which you will need to sign. You will be provided with a move in pack, with useful information about your Tenancy, a ‘How to Rent Guide’, a copy of the Tenancy Agreement for your records, a copy of the inventory for your records, a receipt for your payment of deposit and first months rent, a copy of the Energy Performance Certificate, a copy of the Gas safety certificate, Electrical report and a set of keys for each Tenant. There are often local Independent firms who will provide us with offers, which are exclusive to our tenants and that you will find in your move in pack. A copy of the Deposit Protection Scheme certificate will be sent to you within 10 days of you paying your deposit.

Once you have moved into the property, if you have any maintenance issues or any queries, please call us on 01244 760067 or email us at info@jayneclarkelettings.com

Inspections & maintenance

We will carry out an inspection after three months of you living in the property and every six months thereafter. Please do not ‘save up’ maintenance issues, as it is your responsibility to let us know as soon as possible so that there is no deterioration to the property that is caused by you not telling us.

On vacation of the property, we will carry a check out and prepare a check out report for both you and the Landlord. If there are any ‘proposed’ deductions from the deposit, these will be discussed with both you and the Landlord and we can mediate any negotiations that may need to take place. If you are happy with the final check out report and proposed deductions (if any) then your deposit will be returned within 10 days. If an agreement cannot be made between you and the Landlord about any proposed deductions then the case may then be referred to the Deposit Protection Service (DPS), who will act as independent adjudicators. All evidence will be put to them and their decision is final.

Experience a stress free rental experience

We understand that many tenants have had bad experiences with Agents, who are just like us, but our aim is to ensure that while we act for the Landlord we would also like to give our Tenants a stress free rental experience. If you do experience any issues with us or if you would like to pass on some lovely comments, please speak to Jayne Clarke herself on 01244 760067 or by email at jayneclarke@jayneclarkelettings.com